Payment Information

You should find all you need to know about payment on this page.

If you have any questions:
Please give the payroll department a call on 01423 326622 option 2.
Or drop them an email

How much do I get paid?
The rate of pay is:

  • 25 and over: £8.78 per hour
  • 21 to 24: £8.27 per hour
  • 18 to 20: £7.51 per hour

You must be 18 years old or over to work for us. 

How do you know how many hours I worked?
Your supervisor will record the hours you work electronically. Following the event you will receive an email confirming the number of hours you have worked.

How do I get paid?
Once you have been confirmed to work at an event, you must make sure you have entered your bank details, so we can pay you. Once you have registered, login and go to bank details.

This must be done within 12 hours of completing your shift.

Payments are processed during the week following the event and will reach your account no later than 15 working days from the last day of the event.

If you do not add your bank details, we will be unable to pay you. Incorrect details can delay payment for up to 4 weeks.  It is your responsibility to ensure that your details are correct.

What happens if my pay is not right? 

If you think you may not received the correct amount of pay, you can call the payroll department on 01423 326622 option 2 or email:

Important Notice: 
If you are in receipt of a social security benefit it is your responsibility to inform the social security office from which you receive your benefit, about the work that you have done and the income you have received. It is also your responsibility to declare this income as part of your annual tax return.  If you earn over the threshold amount (for the current tax year) in any one week or your tax code indicates that you will have deductions, the relevant amount of tax and NI will be deducted from your gross pay for that week.